Chapter 5 - Human Relations

What is Motivation?

• A. The willingness to make an effort toward accomplishment.

• B. The external factors that influence somebody to do something.

• C. The reason to do something.

Which can be classified as an Extrinsic Motivator?

• A. Promotion

• B. Personal growth

• C. Job satisfaction

Which can be classified as an Intrinsic Reward?

• A. Promotion

• B. Bonuses

• C. Job satisfaction

How many need-based theories of motivation?

• A. 2

• B. 3

• C. 4

Which of the following are the highest levels of Maslow's Hierarchy of Needs?

• A. self-actualization

• B. physiological and affiliation

• C. safety and security

In Maslow’s Hierarchy, self-actualization can be achieved when one hasn’t fulfilled his/her potential.

• True

• False

A person that needs comfortable working conditions refers to...

• A. security needs

• B. physiological needs

• C. self-actualization needs

Which of the following theories is McClelland’s Manifest Needs Theory?

• A. love and belongingness needs, self-actualization needs, physiological needs

• B. achievement needs, security needs, esteem needs

• C. power needs, affiliation needs, achievement needs

Which theory is based on Maslow's Hierarchy of Needs?

• A. Alderfer’s ERG Theory

• B. McClelland’s Manifest Needs Theory

• C. Herzberg’s Two-Factor Theory

In Alderfer’s ERG Theory, Growth Needs are the more external esteem needs.

• True

• False