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POH Unit 2 Service Test

Authored by Stefani Lindstrom

Arts

9th Grade

Used 3+ times

POH Unit 2 Service Test
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20 questions

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1.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

Meeting the needs of guests with kindness and goodwill is ___________

Customer service

Hospitality

Communication

Quality service

2.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

The Hospitality Industry is sometimes called the _____________ Industry

Travel & Tourism

Food & Beverage

Lodging

Fast Food

3.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

Which of the following are NOT jobs in the Hospitality Industry?

theme park employees

chefs

servers

firefighters

4.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

Which is an example of Lodging?

restaurant

amusement park

motel

dog park

5.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

All are examples of the Food & Beverage Industry EXCEPT

McDonalds

Olive Garden

Outback Steakhouse

Holiday Inn

6.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

A place to sleep for one or more nights that is also called accommodation.

Food & Beverage

Lodging

Recreation, Amusement, and Attractions

Travel & Tourism

7.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

Businesses that provide an activity that people do for rest, relaxation, and enjoyment.

Food & Beverage

Lodging

Recreation, Amusement, and Attractions

Travel & Tourism

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