Letter of Complaint Vocab

I am writing to_________about the accommodations provided to my family.

• Talk

• Complain

• Query

I wish to express my _______ with the catering arrangements your company provided...

• Complaint

• Issue

• Dissatisfaction

To make________, no customer service agent was on duty at the time

• me upset

• matters worse

• escalate the issue

I am writing to_________ my dissatisfaction with the transport arrangements.....

• Give

• express

• suggest

Under the________, I feel that an -__________ should be offered

• circumstances, apology

• circumstances, statement

• Concerns, apology

I believe that I am entitled to a __________....

• refund

• money

• item

I hope to receive _________ to the tune of (€2000) for the damaged item.

• Money

• compensation

• Support

I am writing to complain about the ______Smartphone you sold me on.......

• Old

• Faulty

• Bad looking

I suggest re-evaluating your procedures so this does not happen again.

• looking

• re-evaluating

• examining

I am sorry to say that I was_________ with the state of my room...

• Extremely upset

• Extremely annoyed

• extremely disappointed