To be effective, managers need

• Technical skills
• Interperonal skills
• Conceptual Skills
• All of the above

The people who work to produce goods and services are known as

• Capital
• Human Resources
• Raw Materials
• Facilities

A Collection of related events, activities, and decisions, that involve a number of people and resources, and that collectively lead to an outcome that is of value to an organization or its customer.

• Business Process

• Business Process Management

• Anatomy of Process

Every Process leads to one or several outcomes.

• TRUE

• FALSE

Art and science of overseeing how work is performed in an organization to ensure consistent outcomes and take advantage of improvement opportunities.

• Business Process

• Business Process Management

• Management Process

Group of merchants and artisans concerned with the same economic activity.

• Guild

• Merchant

• Artisan

Which is Not the anatomy of the process.

• Process

• Process Tools

• Key Functions

• BPM

It enables us to exert control over our environment.

• Problem-solving

• Inter-personal Skill

• Creativity

• Ideas

Problem solving is at the core of human evolution.

• TRUE

• FALSE

The problem can be solved by a process.

• TRUE

• FALSE