Business Analysis 2 - Exploring business scenarios

What does RACI stand for?

• Responsible, accountable, consulted, important

• Responsible, accountable, consulted, informed

• Responsible, appointed, consulted, important

• Responsible, appointed, consulted, informed

A stakeholder can have only one responsibility assigned per task in a RACI matrix.

• Yes, this is correct

• No, this is wrong

What diagrams can be used to understand the scope of a problem situation?

• Context diagrams

• UML class diagrams

• UML use case diagrams

• UML deployment diagrams

The use of scenarios in BA has the following advantages:

• Creating scenarios can be completely delegated to the stakeholders

• Scenarios help understand business processes

• It is an effective way of communication with the stakeholders

Select the components of a business problem statement in BA.

• Problem

• Description

• Stakeholders

• Risks

Select the advantages of using the problem tree analysis technique.

• It allows exploring different factors in a situation 

• It's easy to create this type of diagram

• It helps analyse the value of the potential solution

• This analysis tells us which factors are the most important

The implementation of a new enterprise system could fail due to the following reasons:

• Incomplete requirements

• Incorrect estimation of costs of the change project

• Organisational resistance

• Poor change management

A solution selection matrix has the following characteristics:

• It provides rich qualitative information to a decision maker

• It aims at selecting the solution in an objective manner

• Assigning weights to different factors in a matrix can be subjective 

• Stakeholders are typically involved in creating this matrix