The Importance of Reception-3 com 5

People visit the office for:

• To attend a meeting.

• To apply for a job.

• A customer has a complaint.

• All of the following are correct

The first point of contact with the company is:

• Closed Office

• Reception Area

• Open Office

• Cubicle Office

The person who works in the reception area, called:

• Sales Man

• Vistors

• Postman

• Receptionist

We can call the people visiting the company.

• Receptionist

• Visitors

• Reception Area

• Employers

All of the following are usually seen in the reception area, except:

• Telephone

• Bed

• Computer

• Visitors Book

The reception area should include many items to impress visitors such as:

• Various stationery

• Seating area for visitors

• Fax machine

• Computer

The ability to carry out many tasks at the same time:

• Communication skills

• Filling

• Multi-tasking

• Reception

All of the following are qualities of a good receptionist, except:

• Polite

• Rude

• Patient.

• Good appearance