MCM Listening Skills

What is the best way to understand people?

• listen to them
• think about what you are going to say next

When you actively listen to someone, it helps you understand the message they are communicating.

• true
• false

Developing good listening skills helps us to .....

• understand others better
• see better

Interrupting someone while they are talking shows GOOD listening skills

• True
• False

Paying attention to what someone is saying shows good listening skills

• True
• False

Which one is a way to nonverbally send the message that you are listening?

• keep eye contact with the person speaking
• looking away from the person talking

Which one is a way to nonverbally send the message that you are listening?

• have your back turned to the person speaking
• face the person speaking

Showing you are interested in what a person is saying shows that you are listening.

• false
• true

Nodding your head and smiling sends the nonverbal message that you are listening.

• true
• false

Giving feedback to someone you are listening to can be through oral or nonverbal communication. 

• false
• true