Hyra Education #1

Name 3 benefits of using articles before support.

When should a customer be referred to live support rather than articles (be Hyra specific)

Answer this to the best of your ability as a reply in a conversational manner:

"Hi, how can I setup group admin on Hyra"

How can you make your response more personal to the customer?

Answer this once again, how can you make your response more personal to the customer?

Why would you want the customer to feel like they're working with you and make a better connection with them?

How can you create the idea of a join achievment?

Answer this again to the best of your ability as a reply in a conversational manner:

"Hi, how can I setup group admin on Hyra"