MANAGEMENT

2)     Which one of the following ratios examines the organization's use of debt to finance its assets and its ability to meet the interest payments on the debt?

• A) liquidity ratios

• B) leverage ratios

• C) profitability

• D) activity ratios

3)     ________ ratios measure how efficiently the firm is using its assets.

• A) Liquidity

• B) Leverage

• C) Profitability

• D) Activity

4)     Which one of the following ratios measures how efficiently and effectively the firm is using its assets to generate revenue?

• A) total asset turnover ratios

• B) inventory turnover ratios

• C) acid test ratio

• D) return on investment

5)The ________ approach to performance measurement was introduced as a way to evaluate organizational performance from more than just the financial perspective

• A) market value

   

• B) balance sheet

• C) balanced scorecard

• D) income statement

6)________ is the search for the best practices among competitors or non-competitors that lead to their superior performance

• A) Factor analysis

• B) Total quality management

• C) Market positioning

• D) Benchmarking

7)     Because so many items had disappeared from the office supplies storeroom, management installed a surveillance camera to provide ________.

• A) feedforward control

   

• B) concurrent control

• C) feedback control

• D) evidence for prosecution

8)     Factors that have been found to be linked to workplace violence include ________.

• A) too much caffeine

• B) employee stress

• C) poor employee diet

• D) poor personal hygiene

9)     Helen investigates an incident involving a shooting in her workplace. She wants to take measures to control its effects. By doing this she is exerting ________ control over the incident.

 

• A) feedback

• B) concurrent

• C) reactive

• D) feedforward

The control process is a two-step process that compares actual performance against a standard and takes managerial action to correct deviations or inadequate standards.

• TRUE

• FALSE

Feedforward control takes place while a work activity is in progress.

• TRUE

• FALSE