Why do people join groups?

• similarity

• distinctiveness

• status

• certainty reduction

Yang bukan termasuk Five-Stage Model of Group Development

• Thinking Stage

• Norming Stage

• Storming stage

• Performing Stage

Proses terakhir dari Decision Making adalah

• Analyzing Alternatives

• Evaluating the Decision Effectiveness

• Selecting Alternatives

• Implementing the Alternatives

Conflict Management Style meliputi

• Avoiding

• Accommodating

• Compromise

• Collaborate

Tipe komunikasi meliputi

• Formal, informal

• Vertical, Diagonal, Horizontal

• Physical, Perceptual, Emotional

• Oral, Written, Gesture