Implementing - BM

This function of management involves carrying out the organization's plans and helping employees to work effectively

Effective communication involves which of the following

• Gathering feedback from employees

• Shutting down employee opinions so you can speak

• Identifying and resolving communication problems

• Being overly directive and giving employees too much to do

A set of factors that influence an individual's actions towards accomplishing a goal is known as

• Accountability

• Motivation

• Operations

• Span of control

Internal motivation comes from

• Rewards or punishments from others

• Bonuses at work

• Beliefs, feelings, and attitudes

• Increased vacation time

Motivation that comes from rewards or punishments supplied by others is known as

• Internal

• Accountability

• Dire

• External

A group of individuals who cooperate to achieve a common goal are known as

Directing the major activities of a business to achieve its goals is known as

• Operations management

• Classical managment

• Behavioral management

• Process management

Operations management involves managing

• People within a department

• Facilities and equipment

• Upper level executives

• Supervisor's responsibilities

Efforts to increase effectiveness and efficiency of operations is known as

Which motivation theory identified hygiene factors and motivators for employee satisfaction?

• Maslow's Hierarchy of Needs

• McClelland's Motivation Theory

• Herzberg's Two Factor Theory