Motivation and Job Satisfaction

Which of the following is an intrinsic reward?

• A. Praise from your manager

• B. Pride in your performance

• C. A pay raise

• D. A promotion

What is the level of satisfaction at every step along an employee’s path at a company called?

• A. Engagement

• B. Employee experience

• C. Job satisfaction

• D. Motivation

Which of the following is an example of an extrinsic reward?

• A. Pride in your performance

• B. Sense of achievement

• C. Pay raises

What is the term for the personal satisfaction you feel for a job well done?

• A. Intrinsic reward

• B. Extrinsic reward

• C. Motivating factor

• D. Job enrichment

Who is known as the 'Father' of Scientific Management?

• A. Frederick Taylor

• B. Elton Mayo

• C. Douglas McGregor

• D. William Ouchi

What are the three key elements to increase productivity according to Frederick Taylor?

• A. Time, methods of work, rules of work

• B. Time, motion, performance

• C. Efficiency, productivity, performance

• D. Study, codify, establish

What is the term for the tendency for people to act differently when they know they are being studied?

• A. Hawthorne effect

• B. Expectancy theory

• C. Equity theory

• D. Maslow's hierarchy of needs

According to Maslow's Hierarchy of Needs, which need is at the highest level?

• A. Physiological needs

• B. Safety needs

• C. Social needs

• D. Self-actualization needs

What are the job factors that cause employees to be productive and satisfied according to Herzberg's theory?

• A. Motivators

• B. Hygiene factors

• C. Intrinsic rewards

• D. Extrinsic rewards

What is the term for a motivational strategy that emphasizes motivating the worker through the job itself?

• A. Job enlargement

• B. Job rotation

• C. Job enrichment

• D. Management by objectives