Health Link for Receptionist/Scheduler Review

At what point in the scheduling process is the appointment actually scheduled?

• When you select the appointment time.

• When you attach the guarantor account and insurance coverage?

• When you click schedule on the Appointment Review Window.

• When you click Accept on the Appointment Review Window.

Where can you quickly find a referral on a Patient's Appointment desk?

• Look for a Referrals tab

• Patient Sidebar

• Under Patient Options

• From the Patient Header

Time slots designated for a specific visit type are denoted with:

• Held Time

• Unavailable Time

• Blocks

• Red Highlighting

If multiple appointments on a Patient's Appointment Desk are marked with an "S" it means...

• The patient needs to speak with registration.

• The appointments were scheduled as a sequential series.

• The appointments need to be rescheduled.

A patient calls and he is new to UW Health. How do you create a New patient record in Health Link?

• Create a New Patient

• Write down all the information and send it to Plant Engineering

• Call registration and warm transfer the patient to them, and give registration your call back number.

You can schedule with more than one provider or resource for a visit type.

• TRUE

• FALSE

Which of the following are date conventions? Select all that apply.

• Q=Quarterly

• W=Week

• Y=Year

• M=Month

• T=Today

Appointment Notes are modified using which button?

• Edit Appointment Notes

• Cancel/Reschedule

• Edit Appointment Info

• Expand

What button can you click on from he Patient's Appointment Desk to enter a referring provider for a previously scheduled appointment?

• Edit Appointment Notes

• Expand

• Edit Appointment Info

• Copy Forward

How can you view all the details for an appointment? Select all that apply.

• Edit Appointment Notes

• Expand

• Edit Appointment Info

• Copy Forward