Contacts

Which of the following are scenarios of the contacts queue?

• Adding , editing and deleting a contact

• Blocking and unblocking a contact

• Resync contacts

• All of the above

If a user is unable to find a contact it is possible that ...

• User needs glasses

• We should send how to block a contact macro

• Contact is not saved in the address book

If user reports he/she only see numbers instead of contact´s names is because..

• User forgot to add the name of the contact in whatsapp

• User needs to resync contacts

• User did not input international code

True or false: we are able to find and restore lost contacts if we did a local back up

• True

• False

Which of the following are true?

• Contacts appear in alphabetical order

• Different names with same number are shown separately

• You can see a profile picture of your contacts if they added you previously

• All of the above

If the user wants to remove a blocked contact. How we should proceed?

• Deleting a contact

• About blocked contacts

• Intended

When changing the phone number we can notify our contacts

• True

• False

We can add a contact by scanning a QR code

• True

• False

If a person wants to chat with another without adding that person to its address book. What answer you should send.

• How to chat without adding a contact

• Intended

• Out of our scope

• RCR

Whatsapp requires users to grant permissions to their contacts

• True

• False