Selling Process 3.05

The 1st step in the selling process is:

• Preparing to sell

• Establishing relationships

• Discovering customer needs

• Prescribing solutions

The 2nd step in the selling process is:

• Preparing to sell

• Establishing Relationships

• Discovering customer needs

• Prescribing solutions

What is the 3rd step in the selling process?

• Preparing to sell

• Establishing relationships

• Discovering customer needs

• Prescribing solutions

The 4th step in the selling process is:

• Preparing to sell

• Prescribing solutions

• Reaching closure

• Reaffirming buyer-seller relationships

The 5th step in the selling process is:

• Prescribing solutions

• Reaching closure

• Reaffirming seller-customer relationships

• Discovering customer needs

What is the 6th step in the selling process?

• Discovering customer needs

• Prescribing Soluti

• Reaching closure

• Reaffirming buyer-seller relationships

Jeremy researches a company, and compares their needs to his product features and benefits. He decides they are a potential customer and sets up a meeting with them. Jeremy is in which stage of the selling process?

• Preparing to sell

• Establishing relationships

• Prescribing solutions

• Reaching closure

It is Brian's first meeting with a new customer. He introduces himself, tries to make a favorable impression and put the potential customer at ease. Brian is in which step of the selling process?

• Preparing to sell

• Establishing relationships

• Discovering customer needs

• Reaching closure

Brea asks her customer questions about their needs, she listens and evaluates their responses and tailors her presentation based on the information she gets. Brea is in which step of the selling process?

• Preparing to sell

• Establishing Relationships

• Discovering customer needs

• Reaching closure

Mia translates the features of her product into benefits she believes will fit her customer's needs and demonstrates how her product works. Mia is in which phase of the selling process

• Reaching closure

• Prescribing solutions

• Discovering customer needs

• Establishing customer relationships