Kuis Pelayanan Prima
11th Grade
•20 Qs
Similar activities
PKDKU XI SMESTER 2
11th Grade
•20 Qs
Jasa Pemasok Pariwisata
11th Grade
•15 Qs
Kewirausahaan Quiz
9th Grade - University
•20 Qs
Latihan proposal dan karya ilmiah
11th Grade
•25 Qs
PTS PKK
11th Grade
•15 Qs
PKK BAB 9 by Bu Treey
11th Grade
•15 Qs
UK GEOGRAFI PENERBANGAN DOMESTIK
11th Grade
•20 Qs
Tugas Mandiri Kelas 6 A B C D E Jumat Tgl : 8-05-2020
6th - 12th Grade
•20 Qs
Kuis Pelayanan Prima
Quiz
•
Other
•
11th Grade
•
Practice Problem
•
Medium
Richia Servita Sari
Used 30+ times
FREE Resource
Enhance your content in a minute
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Kepuasan pelanggan disebut juga …
Service intangibility
Service quality
Excellent service
Customer satisfaction
Brand image
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Usaha melayani kebutuhan orang lain disebut …
Pelayanan
Prima
Pelanggan
Konsumen
Loyalitas
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pelanggan disebut juga …
Customer
Consumer
Attitude
Action
Attention
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Penampilan seseorang baik yang bersifat fisik maupun nonfisik yang mampu merefleksikan kepercayaan diri dan kredibilitas dari pihak lain disebut …
Attitude
Attention
Ability
Accountability
Appearance
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Perilaku atau perangai yang harus ditonjolkan ketika menghadapi pelanggan disebut …
Attention
Attitude
Action
Ability
Accountability
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Mendengarkan dan memahami kebutuhan pelanggan merupakan contoh dari konsep pelayanan prima …
Attention
Attitude
Action
Ability
Accountability
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tanggung jawab dalam konsep pelayanan prima disebut juga …
Attention
Attitude
Action
Ability
Accountability
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Classlink
Continue with Clever
or continue with
Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
20 questions
IPS KELAS 5 TEMA 2
Quiz
•
11th Grade
20 questions
Soal Proposal
Quiz
•
11th Grade
16 questions
CM Obj 1.01 Fall 2020
Quiz
•
9th - 12th Grade
18 questions
LLiM Overview
Quiz
•
9th - 12th Grade
15 questions
Test Bab 2 - Peluang Usaha Produk Barang
Quiz
•
11th - 12th Grade
20 questions
PKK XII TKR KD 3.10,311,4.10,4.11
Quiz
•
10th - 12th Grade
15 questions
Komputer Akuntansi
Quiz
•
11th Grade
20 questions
Prejudice
Quiz
•
9th - 12th Grade
Popular Resources on Wayground
5 questions
This is not a...winter edition (Drawing game)
Quiz
•
1st - 5th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
10 questions
Identify Iconic Christmas Movie Scenes
Interactive video
•
6th - 10th Grade
20 questions
Christmas Trivia
Quiz
•
6th - 8th Grade
18 questions
Kids Christmas Trivia
Quiz
•
KG - 5th Grade
11 questions
How well do you know your Christmas Characters?
Lesson
•
3rd Grade
14 questions
Christmas Trivia
Quiz
•
5th Grade
20 questions
How the Grinch Stole Christmas
Quiz
•
5th Grade
Discover more resources for Other
26 questions
Christmas Movie Trivia
Lesson
•
8th Grade - Professio...
15 questions
Christmas Song Emoji Pictionary
Quiz
•
7th - 12th Grade
20 questions
Christmas Movies
Quiz
•
1st - 12th Grade
20 questions
Christmas Movie Trivia
Quiz
•
9th - 12th Grade
29 questions
christmas facts
Lesson
•
5th - 12th Grade
20 questions
Christmas Trivia
Quiz
•
5th - 12th Grade
20 questions
Stages of Meiosis
Quiz
•
9th - 12th Grade
20 questions
christmas songs
Quiz
•
KG - University