Retail

Quiz
•
Business
•
1st Grade
•
Medium
kamal hassabelnaby
Used 1+ times
FREE Resource
26 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Hospitality always means giving the guest a free item
True
false
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
The trays for eat-in guest should be lined with how many pieces of doughnuts maximum
6 pieces
5 pieces
12 pieces
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
While you suggestive sell
Tell the customer that is all
Suggest missing items if order is not complete
Suggest if the customer ends the order with that's all
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
When a guest wants one or more dozen from specific doughnut you should
Pull them from the display case
-Go directly to the rack and pull from trays
Suggest for the guest other type of doughnut
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
One of these is not one of Krispy Kreme key behaviors
Teamwork
Friendlessness
knowledgeable
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Guests should typically be given a verbal greeting before they come within ___ feet of the front counter area
10
15
5
2
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
The safety is our first ingredients
True
False
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