F3/F4 quality unit 6 BTEC

Quality Control :

• guarantees each stage of production

• involves inspection at end of line

• involves workers and managers in a circle

Quality is improving if :

• rejects increase

• costs increase

• customer ratings fall

• warranty claims reduce

Making sure faulty products do not reach the customer :

• detention

• defection

• detection

• dissention

Lean manufacturing (production) aims to :

• increase waste in production

• reduce waste in production

• increase time in production

• reduce profit in production

J. I. T. =

• Just In Testing

• Jest In Time

• Just If Time

• Just In Time

Kaizen ideas come from :

• shareholders

• managers

• workers

• suppliers

Cell production :

• reduces profits

• reduces worker movements

• reduces customer satisfaction

• reduces supplier involvement

Which topic is this ?

• lean production

• six sigma

• just in time

• kaizen continuous improvement

The D (in six sigma DMAIC ) =

• Delete

• Describe

• Define

• Design

The M (in Six Sigma DMAIC ) =

• monitor

• measure

• make

• minute