AP 2022 - Admin & Ops Quiz

What is the daily cut-off time for submission of Life & General Insurance business for next despatch/email day to insurer?

• 10.00 am

• 3.00 pm

• 5.00 pm

• 5.30 pm

If you are submitting Life New Business - PDF application form, which email address should you use?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

Who are the main staff that provide admin support for Life Business?

• Salbiah & Aini

• Sally & Theensha

• Norlia & Norida

• All of the above

Who are the main staff that provide admin support for General Insurance Business?

• Salbiah & Aini

• Sally & Theensha

• Norlia & Norida

• All of the above

This insurer will require your client to submit their e-application directly to them.  Which insurer is this?

• Manulife

• AIA

• Aviva

• None of the above

What are the type of documents you must submit for a foreigner’s application for an individual life insurance?

• FNA, Application Form, Proof of Address, Valid Work Pass & Passport.

• FNA, Application Form, Valid Work Pass & Passport.

• FNA, Application Form, Proof of Address and Passport

• Application Form, Proof of Address, Valid Work Pass & Passport

If you have a GI document to be updated and attached in FPMS, which email address should you send it to?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

You have submitted your request for Office Entry online, which email address would you send your ART negative test result to before permission can be granted.

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

Annually, what is the minimum hours of structured CPD training required for an adviser (without GI license)?

• 22 hours

• 24 hours

• 30 hours

• 38 hours

Answer explanation

Life & UT - 22 hours,

Medishield - 2 hours,

Ethics, Rules & Regulations - 6 hours

Which of the following measures the quality of financial advisory services provided by the representative?

• CMFAS Exams Requirements

• Continuing Professional Development

• Balanced Scorecard Framework

• Financial Need Analysis