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adjustment letter

Authored by Ekaputri Bangun

Arts

University

Used 7+ times

adjustment letter
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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

buyers state the existing problems and expect solutions from the product or service companies whom they do transactions with. In response to the letters of complaints, the companies make Letters of Adjustment.

true

false

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The objective adjustment letters is to inform the readers that their complaints have been received.

true

false

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

complaint letters are the same with adjustment letter

true

false

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

good letter of adjustment

should be written in Response , Acknowledgment, Apology, Assurance , Unreasonable Claim, Future Cooperation

true

false

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A seller should not react violently to a claim even if

it is an unreasonable claim. He should tactfully explain the facts behind the unreasonable adjustment being taken.

true

false

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A seller SHOULD NOT offer his future cooperation which

will help to promote goodwill for his organization and

continue his business relationship with customers.

true

false

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Please accept our apologies for the error made by our company in filling your order no. 2123/R dated 22 May 2021.


this is an expression of apology.

true

false

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