Conover Workplace Readiness (3 of 3)

Some projects that you may have to do in your job will take a lot of work and you will need to delegate. Define delegate.

• Take on additional work

• Be responsible for others actions

• Assign some of the work to other people

• Trust others

In the problem solving process, to ____ the problem means to find the cause of the problem.

• define

• diagnose

• describe

• find

Networking, or forming professional or work-related relationships with other people is an important part of socializing at work. Which of the following is a benefit of networking at work?

• Receive and share ideas

• Learn about new opportunities

• Increase business

• All of the above

The ability to bring people together in a group in a way that motivates or encourages them to work together is known as _____.

• communication

• leadership

• guiding others

• controlling

Principles or personal standards that help you decide between right and wrong are called _____.

• ethics

• judgment

• honesty

• rules

Respond quickly

Keep your message short

Sign out if you are in a meeting or not able to respond

Don't say anything that you would not say to the other person's face

Avoid chatting with your friends during work

These are all rules for ____.

• critical thinking

• instant messaging

• cell phone use

• none of the above

Part of developing a good attitude at work is learning how to control your feelings and emotions. Which one of these techniques does not belong in this list?

• Stay calm

• Learn to make constructive suggestions

• Act before you think

• Write down your emotions

If writing an email at work, avoid bringing up ____ issues that are not related to work.

• personal

• serious

• professional

• humorous

Which of the following is a good tip for creating a system for planning and organizing your work?

• Focus on the process

• Don't procrastinate or put things off

• Stick to the system

• All of the above

Which step is part of the decision making process?

• Decide on a plan

• Use the plan

• Make judgments

• All of the above