Conover Workplace Readiness (1 of 3)

The way you think or feel about someone or something is known as your ____.

• attitude

• emotions

• personality

• genetics

Communication happens when information is shared between ______.

• ideas

• two people

• one person

• thoughts and feelings

Prioritizing

Time management

Coordinating resources

Delegating

Creating systems

Planning ahead

These are all ______ skills.

• interpersonal

• interviewing

• planning and organizing

• leadership

What process do you use when gathering information in order to make a decision, come to a conclusion or solve a problem?

• Goal Setting

• Critical thinking

• Develop classifications

• Networking

Good ______________ are important workplace skills that help you communicate or talk with all types of people, including managers, coworkers and customers.

• technical skills

• interpersonal skills

• time management skills

• organizational skills

________ is a way of speaking, behaving and even thinking that helps a person to be successful in the workplace.

• Critical thinking

• Planning and organizing

• Professionalism

• Teamwork

______ is any means of communication that can reach and influence many people.

• Facebook

• Teamwork

• Media

• Cell phones

How do you develop a positive attitude?

• Avoid negative thinking

• Be thankful

• Spend time with people who have a positive attitude

• All of the above

Focus on the person/Make sure you understand/Wait for your turn to speak/Show interest/Repeat what was said - these are all related to which form of communication?

• Verbal

• Written

• Listening

• Speaking

Part of planning and organizing skills is to know how to break up work into smaller places and put them in order of importance. This skill is known as ______.

• delegating

• prioritizing

• time management

• coordinating resources