Creative Thinking & Problem Solving

You can do this to get creative

• Regularly exercise your body and brain

• Become a negative person

• Overthinking

Why you need to write down your ideas?

• To practice your listening skills

• So that you can remember it

• To make you feel good

What is the name of the problem solving model that you have learned yesterday?

• The 5 Steps Problem Solving Model

• The 6 Steps Problem Solving Model

• The 7 Steps Problem Solving Model

The 1st step of the 6 steps problem solving model is

• Diagnose

• Evaluate

• Select a solution

One of the mistakes of a brainstorming session

• Capture everything

• Encourage participation

• Ask judging question

You should do this during the brainstorming session

• Evaluate

• Encourage participation

• Force people to give ideas

You can use these tools when you want to determine the root cause (s) of a problem except

• Fishbone diagram

• Pareto analysis

• Affinity diagram

• Gantt chart

How Pareto Analysis works?

• Helps analyze and prioritize the problems

• It illustrates a schedule for planning and coordinating

• Discover the implications of the problems

Objective of the Six Steps Problem Solving Model

• A simple and reliable way to solve problem

• A comprehensive and reliable way to solve problem

• A detailed and reliable way to solve problem

What is design thinking?

• An iterative process to understand users, challenge assumptions, redefine problems and create innovative solutions

• An iterative process to understand organization or company, challenge standard operating procedures and reduce cost at all times

• An iterative process to understand a product or service, to give the best features and benefits while maintaining high standard of quality