Refresher Final Test

3 pick up attempts are made but seller has not handed over a single shipment, will the courier partner block the seller location for pickup?

• True

• False, pick up request can be placed again

• Maybe, if the reason is not provided

If orders placed at 10am for the day, which of the following courier company is most likely to postpone the pickup for next day?

• Ecom Express

• Ekart

• Xpressbees

• None of the above

If a pickup is not done, within how much time shall a Seller raise request ?

• Immediately

• 12 hours

• 24 hours

• Never, as Pickrr ensures on time pick ups

A cancelled shipment if handed over to the pickup boy, even by mistake, Seller will have to pay shipping charges

• True

• False

Minimum wallet recharge amount for Pickrr Connect is?

• Not required

• 20Rs

• 200 Rs

• 100 Rs

In the event of undelivered case, due to Consignee Refusal, what information is required from seller to do a reattempt?

• Updated Address and Phone number

• Screenshot of chat/mail or audio recording

• No information required

• Future delivery date

Can a shipment be marked RTO without delivery attempt?

• No, attempt is mandatory

• Yes

• Maybe

If a seller is not available for receiving RTO shipment, within how many days shipment will be disposed off?

• Never

• 7 Days

• 14 Days

• 60 Days

What are the causes of ODA cases?

• address is beyond delivery area radius

• address mismatch with pincode

• address of village, pincode of city

• All of the above

What are courier dependent non delivery cases?

• Customer Refused

• Address Issue

• Cash not ready

• none of the above