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Week 2- Business Communication

Authored by Malak Attia

Business

University

Used 4+ times

Week 2- Business Communication
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10 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Eye contact has the same meaning in all cultures.

True

False

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

To stand out in the workplace, create an outgoing voicemail message that has music playing in the background or that includes a joke.

True

False

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Today’s communication technologies allow employees to exchange ideas, brainstorm, build consensus, and develop personal relationships virtually.

True

False

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Men tend to interrupt conversations for different reasons than women.

True

False

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Listening to customers usually results in valuable feedback and goodwill.

True

False

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following is a typical ground rule for meetings?

Participate only when the topic interests you.

Wait until after the meeting to resolve conflict.

Forget the agenda if other important information is tabled.

Be supportive and listen carefully.

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Lindsay is planning a meeting to develop a new procedure for handling employee grievances. How many participants should Lindsay invite?

at least one representing each of the company’s sixteen departments

five or fewer

between six and ten

between eleven and thirty

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