HRM CH4

Which is the process by which top management determines overall organizational purposes and objectives and how they are achieved?

• human resource planning

• strategic planning

• creating a mission

• objective setting

Two fundamental business strategies are ________.

• lowest-cost and highest quality

• differentiation and turnaround

• lowest cost and differentiation

• lowest cost and turnaround

What is the human resources professional's primary focus during the strategic process discussion?

• talent

• objective planning

• mission

• environment

Which of the following is NOT a step in the strategic planning process?

• assessing the organization

• determining financial outlays

• determining the organizational mission

• setting specific objectives and direction

What is the first step in the strategic planning process?

• setting specific objectives

• implementing long-term goals

• assessing the business environment

• determining the organizational mission

Which of the following serves as the basis for the strategic planning process?

• SWOT

• O*NET

• AAP

• ATS

Which of the following terms refers to a unit's continuing purpose, or reason for being?

• mission

• goal

• objective

• policy

The owners of a start-up company are in the process of developing a corporate mission statement. Which of the following questions is LEAST likely to help them create an effective mission statement?

• Should we emphasize financial stability to employees?

• What are the greatest threats to the success of the firm?

• Should we maximize profit and shareholders' dividends?

• What is upper management attempting to accomplish?

In strategic planning, the purpose of a SWOT analysis is to assess the organization's ________.

• information technology

• anticipated long-term goals

• perceived value and structure

• internal and external environment

Which of the following is NOT a characteristic of an objective?

• measurable

• universal in nature

• expressed in writing

• challenging but attainable