Conversion

What does Conversion mean?

• the assessment of your efficiency to convert new leads into sales

• working with existing customers

• system's calculator of the salary

• the ability to sale a certain number of Leads per day

What is the formula of calculating the conversion?

• (Number of Leads/Number of Sales)*100

• (Number of existing Leads/Number of Sold Leads)*100

• (Number of Sales /Number of Qualified Leads) *100

• (Number of Sales/Number of Leads)

"Shortening consumer attention span" means...

• Communicate with the customer only via SMS or email

• Call the customer as many times as possible

• Keep the client on the line as long as you need this

• Provide assistance in a timely manner and explain to the customer that you need more time

"Personalize" means...

• ask customer's CVV from the card on the line

• ask more questions about customer's life

• give the customers your personal information

• add a human touch to your interaction with your customers

"Fear of missing out" means...

• Fear of missing the customer

• Adding urgency when selling

• Fear of pushing the customer

• Following up on the customer every day

Improve user experience means...

• Improve your service

• Don't call the customers, just chat with them

• Call the customer in the middle of the night

• Walk the extra mile for your client

"Tweak or change your call to action" means..

• Change your way of selling in the middle of the conversation

• Change the way of calling the customer

• Use closing techniques during the interaction

• using all 4 variants

The market price for this exact flight is $3,152 per adult.

What selling price will most likely lead to sale conversion?

• $3,302

• $3,107

• $3,152, because I'm professional and I can sell anything

• $2,987

"Follow Up on the customer" consists of..

• Send follow up SMS and emails every day

• Not giving up on the customer from the very beginning

• Calling the customer many times a day

• All 3 variants

The exact flight on the market is $1,031 per adult. What selling price will most likely lead to sale conversion in this situation?

• $1,500 would also be possible

• $1,000 would sound good

• Anything that is up to $1,020

• The ticket would not be able to be sold