GCSE Business Studies - Motivation

Which of the following describes the mood of staff?

• Staff training

• Staff motivation

• Staff appraisal

How is a worker on commission paid?According to how much time is worked

• According to how much time is worked

• According to the level of output

• According to how many items are sold

What does it mean if a worker is paid piece rates?

• Their pay is based on how much time they've worked

• Their pay is based on how much output is made

• Their pay is based on how many items are sold

If a worker is paid by the hour what does their take-home pay depend on?

• How much time they have worked

• How much output they have made

• How many items they have sold

A worker earns £8 an hour and usually works 8 hour shifts four days a week. What is their typical gross weekly wage?

• £448

• £320

• £256

Which of the following is an example of a fringe benefit?

• A salary

• Commission

• A company car

What is switching staff between different tasks to reduce monotony called?

• Job rotation

• Job enlargement

• Job enrichment

What can affect staff motivation?

• Work environment

• Managers

• Both managers and work environment

How many levels are there in Maslow's hierarchy of needs?

• Three

• Four

• Five