OCR CN H&SC R022 LO1 Verbal and non verbal Communication

What are the main types of communication used in Health and Social Care.

• Verbal

• Non verbal

• Electonic

• Specialist

• Written

An (a)   is an independent person who represents the wishes, views and preferences of individuals whoa re unable to do so for themselves because of an illness, disability or condition,.

Verbal communication can be broken down into which of the following:

• Pace

• Paraverbal

• Tone

• Empathy

• Ignoring

(a)   is the ability to understand and share another person's feelings and experiences.

Which of the following make up non verbal communication:

• Body language

• Gestures

• Voice

• Facial expressions