Travel and tourism Unit 214
Authored by Abigail Cassie
Other
11th - 12th Grade
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13 questions
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1.
OPEN ENDED QUESTION
3 mins • Ungraded
List three advanatages of working as a Holiday Rep
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2.
OPEN ENDED QUESTION
3 mins • Ungraded
Identify 5 different types of Holiday Rep
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3.
OPEN ENDED QUESTION
3 mins • Ungraded
What are the disadvantages of working as a Holiday Rep? (minimum 3)
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4.
OPEN ENDED QUESTION
3 mins • Ungraded
List 3 different complaints a Holiday Rep might have to deal with
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5.
OPEN ENDED QUESTION
3 mins • Ungraded
How would you try to resolve those issues?
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6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
identify three duties of a TRANSFER Rep
Admin
Arrival and departure duties
Dealing with lost luggage
Customer service
Babysitting
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Identify 3 duties of a CHILDREN'S Rep
Customer Service
Cooking
Entertainment
Dealing with accidents
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