OM QFD

Which of the following is not an example of customer requirements in the ‘House of Quality’?

• Reasonable cost

• Corrosion-resistant

• Durable

• Cost of production

‘Material selection’ and ‘manufacturing process’ in the House of Quality fall under the category of ______

• Technical descriptors

• Customer requirements

• Relationship matrix

• Competitive assessment

Categorization of the relationship between customer requirements and technical descriptors in a HOQ is done in the______

• Technical descriptors

• Interrelationship matrix

• Relationship matrix

• Competitive assessment

Choosing between steel, aluminum, and titanium for a product in a House of Quality falls under the part of______

• Technical descriptors

• Customer requirements

• Relationship matrix

• Benchmarking

What Color was Putin's tie?

• Red

• Black

• Dark blue

• Grey

The interrelationship between technical descriptors in the House of Quality is given by _____.

• Relationship matrix

• Trade-off matrix

• Customer matrix

• Customer requirement matrix

The technical descriptors are the ________.

• Voice of the customer

• Voice of the manager

• Voice of the owner

• Voice of the organization

QFD stands for

• Quality Function Deployment

• Qualified Framework Development

• Quality Function Decision

• Quality Framework Development

QFD is

• Quality-monitoring

• Function of execution of a quality plan

• Deployment of that plan

• All of the above