11G/R 2.3. Recap Quiz 28-2-22

responsible for setting objectives, organising resources and motivating staff so that the organisation’s aims are met

• manager

• team leader

• CEO

• supervisor

There are ____ functions of management.

• 3

• 4

• 5

• 6

– all good managers think ahead. Senior management will establish overall strategic objectives and these will be translated into tactical objectives for the less senior managerial staff. The planning needed to put these objectives into effect is also important.A new production or marketing objective will require the planning and preparation of sufficient resources.

• Setting objectives and planning

• Organising resources to meet the objectives

• Directing and motivating staff

management by objectives establishes targets for all groups, divisions and individuals. It is management’s responsibility to appraise performance against targets and to take action if underperformance occurs. As Herzberg points out, it is just as important to provide positive feedback when things are going right.

• Controlling and measuring performance against targets

• Coordinating activities

• Organising resources to meet the objectives

Mintzberg’s management roles are divided into:

• 3 groups with 10 roles - Interpersonal roles, Informational roles, Decisional roles

• 3 roles with 10 groups - Interpersonal roles, Informational roles, Decisional roles

• 3 sections with 10 groups and roles - Interpersonal roles, Informational roles, Decisional roles

'Figurehead - Symbolic leader of the organisation,

Opening new factories/offices

Hosting receptions

Giving important presentations

• Interpersonal roles

• Informational roles

• Decisional roles

Sending information collected from external and internal sources to the relevant people within the organisation.

• Spokesperson

• Disseminator

• Liaison

Responding to changing situations that may put the business at risk. Taking responsibility when threatening factors develop.

• Disturbance handler

• Negotiator

• Spokesperson

• Liaison

A good manager always make an effective leader.

• True

• False

the art of motivating a group of people towards achieving a common objective.

• Management

• Leadership