Communicate as a Team Leader

Every form of communication involves a...

• speaker and listener

• sender and interpreter

• sender and reciever

• lot of words and information

What is NOT an example of non-verbal communication?

• yelling

• sending a text

• emails

• hand gestures

In order to achieve ACTIVE LISTENING, one must...

• give your own opinions and ideas

• concentrate on the speaker

• fill silences

LETTING THE MIND WANDER is an example of :

• poor listening habits

• active listening

The process of communication goes in order of: 1. Recieving 2. Interpreting and 3. (a)  

What of the following examples can cause misinterpretation:

• Paying attention to the speaker

• Allowing silences

• Visual distractions

• Clarifying information

Giving a lot of information at once to another person can cause..

• overload which can lead to confusion

• a clear understanding of the task

Why is it important to know how to communicate as a team leader as a phase 3 cadet?