Consumers’ rights Part 1

Consumers have the right to live and work happily in a safe and sustainable environment.

• Right to a sustainable and healthy environment

• Right to satisfaction of basic needs

• Right to safety

• Right to be heard

Consumers have the right to obtain products that they need in daily life (e.g. food, clothes).

• Right to a sustainable and healthy environment

• Right to satisfaction of basic needs

• Right to safety

• Right to be heard

Consumers have the right to require the government and enterprises to consider their interests.

• Right to a sustainable and healthy environment

• Right to satisfaction of basic needs

• Right to safety

• Right to be heard

Consumers have the right to obtain products that do not threaten their health and that protect their personal information.

• Right to a sustainable and healthy environment

• Right to satisfaction of basic needs

• Right to safety

• Right to be heard

Consumers have the right to receive fair compensation for misleading, poor-quality products or unsatisfactory products.

• Right to choose

• Right to consumer education

• Right to redress

• Right to be informed

Consumers have the right to obtain adequate and reliable information in order to make wise choices.

• Right to choose

• Right to consumer education

• Right to redress

• Right to be informed

Consumers have the right to learn their basic rights and responsibilities.

• Right to choose

• Right to consumer education

• Right to redress

• Right to be informed

Consumers have the right to choose among various quality products.

• Right to choose

• Right to consumer education

• Right to redress

• Right to be informed