Welcome Meetings - Travel and Tourism

When would the welcome meetings usually be held?

• At Night

• The morning after you arrive or your 1st day there.

• Whenever they want

• Never

Describe what a welcome meeting is...

Welcome meetings are usually held...

(a)  

Draw what you think a welcome meeting should look like.

What should be included within a welcome meeting?

• A dance routine

• Health and safety information

• Names of everyone in the hotel

• Information on other countries

Name 1 thing you should do during your introduction in the welcome meeting.

Who thinks welcome meetings are important?

• Yes

• No

• Maybe

• Unsure

How can you create a positive environment for customers?

• A smile

• Good Body language

• Ignoring customers

• Yawning

What can you offer as an incentive for customers to attend the welcome meeting?

Name 1 bit of information that would be included within the "accommodation information" section of the welcome meeting.