Product Knowledge?
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Fun
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University
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Practice Problem
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Hard
spowell Powell
Used 3+ times
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12 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
A client calls to make changes to his room. He initially booked the Italian Poolside Walkout Concierge Family Suite with Kids Room (PW) for his family of five (2 adults and 3 kids) but does not want to be on the ground floor anymore because he thinks the poolside will be too loud. He is asking for a similar room set-up on a higher floor. What room(s) would be the best to recommend.
ITALIAN CONCIERGE FAMILY SUITE WITH KIDS ROOM (V2)
ITALIAN OCEANVIEW CONCIERGE FAMILY SUITE WITH KIDS ROOM (T2)
ITALIAN OCEANVIEW PENTHOUSE TWO BEDROOM BUTLER FAMILY SUITE (M2P)
ITALIAN BEACHFRONT TWO BEDROOM BUTLER FAMILY SUITE
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which two rooms below guarantee connecting at BNG?
BSC and HP
GK and GD
DPC and HB
BCC and GLC
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which rooms below can connect at BBO? Select as many as possible.
HOVK to HOVD
LOVD to LOVD
GLK to HGD
LK to LD
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
All suites with two or more bedrooms at BTC will give you butler service
True
False
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
If a client wants a split stay between an OWB and a Rondoval, which of the below resorts can he stay at?
SCR
SRC
SGL
SWH
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Tom’s wife wants a swim-up suite and he wants to do waterskiing, what resort(s) can accommodate both?
SHC
SGL
SNG
SWH
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Select all the resorts that offer golf inclusive
SLU
SGO
SBD
SBR
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