Workplace Readiness Skills (B)

11) You are working on a time-sensitive project. Your coworker comes to you and says he needs to leave, due to a family emergency. He asks you to complete a project for him that is due that day. Following problem-solving steps, what is the FIRST step you should take to ensure all work is completed?

• A. Concentrate on your project first.

• B. Tell your coworker you are unable to help.

• C. Evaluate the coworker's role and performance with the project leader.

• D. Clarify the priority of objectives with the project leader.

12) The activity of examining information, events, or relationships and making disciplined assumptions that are clear, rational, open-minded, and based on evidence is:

• A. subjectivity.

• B. critical thinking.

• C. brainstorming.

• D. managing resources.

13) The first thing Barry does when he opens the home improvement store each day is to switch on the lighted “Open” sign. Today, the sign does not come on. How would Barry most efficiently determine if the problem is with the power company or the sign itself?

• A. Reset the circuit breaker in the basement.

• B. Replace the bulb in the sign.

• C. Attempt to switch on another device to see if it has power.

• D. Call an electrician right away.

14) Laurette’s supervisor asks her to select the best contractor for an upcoming construction job. Laurette narrows the choices down to four contractors. What is the process for making her decision?

• A. Evaluate all factors needed and select the most suitable contractor based on the factors

• B. Ask a coworker to help make the decision and select the best contractor using this rationale.

• C. Select the contractor who is the most affordable and explain why to your supervisor.

• D. Select the contractor who is closest indistance to the job location.

15) Paul feels the schedule posted at his place of employment is confusing. He creates a new form and presents it to his manager, sharing his thoughts on how it could improve the current schedule. This shows Paul's:

• A. values.

• B. diversity awareness.

• C. integrity.

• D. initiative.

16) Which of the following best resembles initiative?

• A. Following leadership obediently

• B. Seizing a leadership opportunity

• C. Ethically demonstrating opportunity

• D. Making quality evaluations

17) Carla believes she is more productive when she listens to music at work, but her boss does not allow it. She should

• A. try to convince her boss of her point of view.

• B. put on headphones to listen in private.

• C. follow company policy.

• D. listen to it anyway since it is good for productivity.

18) Justice told his boss he would finish the financial report by Friday. Following through on his commitment is an example of which positive workplace trait?

• A. resourcefulness

• B. problem-solving

• C. integrity

• D. honesty

19) Being a responsible citizen means you should

• A. make ethical decisions.

• B. be number one in your office.

• C. be as productive as possible on the job.

• D. try to please everyone around you.

20) Complying with workplace policies demonstrates:

• A. creativity.

• B. diversity.

• C. integrity.

• D. sensitivity.