Chapter 19

Chapter 19

9th - 12th Grade

10 Qs

quiz-placeholder

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Chapter 19

Chapter 19

Assessment

Quiz

Business, Other

9th - 12th Grade

Medium

Created by

Gretchen Weber

Used 1+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The executive housekeeper develops a budget for the housekeeping department

keep records

maintain the facility

set goals

Control costs

market the business

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The front desk manager checks to make sure that the receptionists are properly greeting guests as the enter

keep records

maintain the facility

managing human resources

Control costs

market the business

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The human resource manager for a hotel stores employee information containing employee evaluations

keep records

maintain the facility

managing human resources

Control costs

market the business

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The kitchen manager of a resort restaurant reviews proper cleaning procedures with their team

keep records

maintain the facility

oversee sanitation and safety

Control costs

market the business

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The general manager of a hotel communicates with their team that they want to see sales increase by 2% in the next year.

keep records

set goals

oversee sanitation and safety

Control costs

market the business

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The event planner for a wedding being held at a hotel schedules additional wait staff for the reception

keep records

set goals

manage human resources

Control costs

oversee customer satisfaction

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The safety engineer for a hotel performs regular preventative maintenance on HVAC equipment for the hotel.

oversee safety and sanitation

set goals

manage human resources

maintain the facility

oversee customer satisfaction

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