Consumers in the Global Economy

Many manufacturers pay product testing organizations to perform safety tests on their products.

• True

• False

About half of the states, mostly located in the West and Northeast, have consumer protection agencies.

• True

• False

The Better Business Bureau can recommend products or companies to consumers.

• True

• False

It is not always the smart choice to buy the least expensive product.

• True

• False

Store brands are usually sold at a lower cost than national brands.

• True

• False

Certain seasons and conditions favor goods being sold at reduced prices.

• True

• False

A service contract is a promise made by the manufacturer or dealer that a product is of a certain quality.

• True

• False

The right to service means that consumers can expect convenience, courtesy, and responsiveness to consumer problems and needs.

• True

• False

The Internet has become the number one source of fraudulent offers to consumers.

• True

• False

When you have a problem with a business, the first thing you should do is threaten to sue.

• True

• False