Quiz 7 (Content Sales 1)

Selling must be viewed as a process, not an event.

• True

• False

The capacity for motivating ourselves and managing emotions well in ourselves and in our relationships is known as Emotional Intelligence.

• True

• False

Adopting win-win is the last step in development of relationship strategy.

• True

• False

People tend to trust a smiling face.

• True

• False

Prolonged eye contact should be encouraged during sales meeting.

• True

• False

Vary speed of your delivery may confuse your buyer.

• True

• False

Communication style differences can be source of friction.

• True

• False

A person who is adaptable, friendly and optimistic is a Relator.

• True

• False

A person who is result-oriented and likes to take charge is an Analyzer.

• True

• False

There's statistical difference that extroverts will sell better than introverts.

• True

• False