Review Lesson

They commonly work in hotel, to provide cleanliness in the work environment by performing habitual cleaning duties.

• Housekeeper

• Houseekeeping

• Clients

• Supervisor

These skills acknowledge a housekeeper or maid to be effective at their work.

• Time management skills

• Communication Skils

• Housekeeping Skills

• Detail-Oriented

Housekeepers must also be on time for cleaning appointments and complete in the the time frame anticipated by the client.

• Flexibility

• Costumer Service

• Attention to Detail

• Time Management

A housekeeper should be thoroughly __________ to be effective at their job.

These are hard skills needed to be a good housekeeper, except?

• Carpet Cleaning

• Sweeping

• Patience

• Vacuuming

These(“within the self”) skills are the inner abilities and behaviors that help you handle emotions, cope with challenges, and learn new knowledge

• Interpersonal Skills

• Intrapersonal Skills

It is an attitude regarding your skills and abilities. It denotes you accept and trust yourself and have a sense of control in your life.

• Self Confidence

• Patience

• Resilience

• Self Discipline

It is exactly how we value and perceive ourselves. It is proven on our opinions and beliefs about ourselves, which can sometimes feel really difficult to change.

• Self Confidence

• Self Esteem

• Resilience

• Patience

These(“soft” skills) are qualities you rely on when you interconnect and communicate with others.

• Intrapersonal Skills

• Interpersonal Skills

If you are to choose among skills of a good housekeeper either intrapersonal or interpersonal skill, what skills are you going to choose? Why?

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