Supply-PKT-Mar-4

What is platform charges for Hyderabad Auto captains?

• 20%

• 10%

• 0%

• Platform Charges Rs.5 till 8kms ,Rs.6 for 9,10kms,Above 11kms Rs.8

What is the new Pay slab for Bangalore Bike Taxi Captains?

• Rs.16 Base Fare + Rs.2 upto 3KM, Rs.3 upto 5KM, Rs.6 upto 10KM, Rs.8 more than 10KM , Rs.0.75/min. Platform Charge 15 %

• Base Fare Rs 14/-Minimum Fare-Rs 20/- First 5 Km Rs 3/ Km//Up to 10 km Rs 6/ Km//Up to 15 Km Rs 9/Km//Rest Rs 9 /Km//Time Charges of Rs 1.1/min & Platform Charge of 20%

• Rs.13 Base Fare + Rs.5 upto 5KM, Rs.7 upto 10KM, Rs.10 more then 10KM , Rs.0.95/min. Platform Charge 15 %

• Rs.13 Base Fare + Rs.4 upto 5KM, Rs.8 upto 10KM, Rs.10 more then 10KM , Rs.0.95/min. Platform Charge 10 %

Which of the below shift we should not change?

• Bhopal_Batch

• Vijayawada_New_MG

• mum_microcorridor1

• BLR_Assure

• FT_chn

Rana is from Madurai, and he has Zomato and link service in his profile, what will be the penalty charges for him if he rejects his 1st order

• Rana will be suspended for 24 hours & Warned.

• Rana will be suspended for 48 hours & Penalized (Amount equal to Order Value).

• Rana will be suspended for 30 days & Penalized (Amount equal to Order Value).

• No Penalty or Suspension for 1st rejection.

Nitin is a agent, called Vinod to assign service for B2B, and He said that he is unable to Login to the app, now what should be Nitin's reply to the Captain's question...?

• Probe for the Error, and try to resolve it, if not resolved guide him to Call CCC.

• Guide captain to Visit Office

• Ignore that and proceed with service assign

• Ask him to uninstall & reinstall the app.

Chandru is a captain from Bangalore and he has registered in the Rapido captain app, but is not willing to upload the docs, due to RTO issues in BLR, so what should be the agent rebuttal..?

• We are Legal and Karnataka High Court has issued a stay order to the state transport authority that had no coercive action should be taken against Rapido Captains, so you can work in Rapido without any worry.

• Agree with the captain and closed the call.

Bhuvanesh is a captain and his profile is activated for Auto service, what is the mode to be selected in DB?

• Auto

• Bike

• No Need to select

What is the LM fare for Mumbai City (B2B Service)?

•  Rs8/Km after 5km

• Rs6/km after 5km

• No LM Charges

• Rs5/km after 5km

In Callback Scenario: If the captain says he is aware of the benefits, What agent should probe?

• “Mr. ABC, are you aware of the payment structure?

• Are you aware of the referral and joining bonus?

• Are you aware of the redeem Process?

• Are you aware of the penalties & how to contact the captain care center / Support?

• Inform Every details, even if captain says he knows the details.

Can we onboard E-RICKSHAW, which has the fuel used type as electr in Jaipur?

• Yes

• No