AR Follow up Check your Knowledge

How do you access your Account Summary tool?

• F7/NO

• CFUCI

• F7/AV

• CALL YOUR SUPERVISOR

PATIENT TYPE 07 IS FOR

• IP-DISCH ALIVE

• INPATIENT

• IP-DISCH DEAD

• LAB

FROM PGLST 05-07, SHIFT F4 OR F16 IS TO VIEW?

• ACCOUNT SUMMARY TOOL

• NTHRIVE

• BILLING STATUS HISTORY

• VI WEBB

What function and Action code do you enter to enter an Activity code?

• F5/NO

• ASD

• F7/NO

• F7/AX

CALL RECORDING SCRIPT REQUIRED ON ALL CALLS?

• THIS CALL MAY BE MONITORED OR RECORDED FOR QUALITY ASSURANCE

• PLEASE BE ADVISED YOUR CALL IS BEING RECORDED

• RSTOP

• THIS CALL MAYBE MONITORED OR RECORDED AND QUALITY ASSURANCE

CSFPI IS FOR STATE FUNDED PAYER, CCPFF IS FOR FULLY FUNDED,WHAT IS THE ACTIVITY FOR SELF FUNDED PLAN?

• XX161

• XX142

• CRMAA

• CXPSF

Micro Segmentation best describes..

• The ACS Processes

• A Model to predict the number of days it will take a Commercial or MngCare payer to respond to an initial bill to help assign an accounts optimal collection follow up date

• The 60% of claims pay without interaction by the AR Follow up team.

• ACE

WHAT DOES ACS STAND FOR?

• AUTOMATED COLLECTIONS ENVIROMENT

• AUTOMATED CLAIM STATUS

• PAYOR DIRECT CONNECT

• AUTOMATED COLLECTION STATUS

277,276,270,271 AND THE 835 ARE WHAT TYPE OF RESPONSES THROUGH THE PAYER DIRECT CONNECT

• CLAIM STATUS

• ELECTRONIC REMITS

• ELECTRONIC RESPONSES

• ELIGIBILITY

COB STANDS FOR

• CLOSE OF BUSINESS

• COORDINATION OF BENEFITS

• TOOLS FOR HEALTH

• LETTERS TO PT/INSURANCE