Business Correspondence

Always use a professional font for emails and business letters.

• True

• False

Contractions tend to make writing more casual. Avoid using them in an email.

• True

• False

Respond to email within 24 hours.

• True

• False

Avoid emojis and emoticons in email.

• True

• False

Both business letters and emails can easily be divided into four parts.

• True

• False

The return address should be centered on a formal business letter.

• True

• False

A great length for an email is two to three pages.

• True

• False

Always proofread your emails before sending.

• True

• False

"Hey there!" is an acceptable greeting (salutation) in an email.

• True

• False

In a business letter, the recipient's address goes at the top of the page.

• True

• False