Slack Quiz CS
Authored by ZenBusiness CS Training
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Issues with company equipment (for FTE), Okta password, and software can be posted in this channel.
cs_slack_guru
accounce-corpit
it-requests
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Where CS team can request to hide a business name.
Select all that apply.
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Ask a general question or account specific question.
application-prod
customer_success
cs_slack_guru
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Department Specific Questions land in this channel.
application-prod
customer_success
cs_slack_guru
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Request a Spanish speaker recording. Select all that apply.
application-prod
cs_supervisor_request
cs_slack_guru
6.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
Company wide announcements are posted here.
general
application-prod
#div-fintech-public
7.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
CS team announcements are posted in this channel.
application-prod
general
cs_care-announcements
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