UNIT 7 HOSPITALITY WORKPLACE SKILLS

What is Hospitality ?

• The friendly and generous reception and entertainment of guests, visitors, or strangers

• Hospitality is the relationship between a guest and a host, wherein the host receives the guest with some amount of goodwill, including the reception and entertainment of guests or visitors .

• The activity or business of providing services to guests in hotels, restaurants, bars, etc.

• Reception and treatment of guests either Socially or Commercially .

• All of These

What is Skill ?

• The ability to do something well .

• A skill is the learned ability to perform an action with determined results with good execution often within a given amount of time, energy, or both

• The ability to use one's knowledge effectively and readily in execution or performance

• The definition of a skill is a talent or ability that comes from training or practice.

• All Options are Correct

What is Management ?

• The process of dealing with or controlling things or people.

• Getting Work done by and through the people is Called Management .

• Management is the coordination and administration of tasks to achieve a goal.

• All of these

What is Workplace ?

• A place where people work, such as an office or factory.

• A location where people perform tasks, jobs and projects for their employer.

• Both of These

• None of These

Which one of the following is the best definition of Soft Skills ?

• A combination of interpersonal skills, social skills, communication skills, character traits, attitudes, and emotional intelligence quotient among others.

• A cluster of productive personality traits that characterize one's relationships in a social environment.

• Soft skills are non-technical skills and behavioral competencies that enable someone to effectively interact and form relationships with others.

• None of These

Which one of the following is not an Outcomes of Unit 7

• Know the skills and personal attributes needed to work in the hospitality sector

• Be able to match and develop own skills to required employability skills

• Be able to undergo a job application process for employment in the hospitality

  industry

• Be able to review employability skills.

• Be able to plan and design healthy menus

Gross Learning Hours For Unit 7 of BTEC International Level 2 Diploma in Hospitality Management is

• 60

• 100

• 50

• 40

Value of Unit 7: Hospitality Workplace Skills is

• 10

• 20

• 5

• 30

Which is the Most Popular Job sites in Maldives useful to complete this Unit ?

• Job Maldives

  https://www.job-maldives.com

• Jobsicle - Latest Jobs in Maldives

  https://www.jobsicle.mv

• https://career-maldives.com/

• Jobs | iBay

Which of the following is not an assignment of Unit 7 ?

• Job Roles and Career Opportunities in Hospitality

• Personal Development Plan, with SMART Objectives

• Job Application and Review

• Review Employability Skills

• Working in the Hospitality Industry