Session 3 - Reservations

1. A reservation can be confirmed by:

• Email , cellphone, or just an oral conversation.

• Email, cellphone, a hand-written letter.

• Email , cellphone, website of the hotel

• N.A.

2. Can you lose a reservation even if you have confirmed it if you arrive some hours after the check-in?

• True

• False

3. A good example to use an adjective in a sentence is....

• This a room spacious.

• This spacious is a room.

• This room spacious is.

• N.A.

4.The name of the job for a worker responsible for making and confirming reservations is the: Front-desk clerk

• True

• False

5. It's a problem that you can have inside a room:

• The air conditioning is working well.

• The lights are working perfectly.

• There isn't hot water to use in the bathroom.

• All of them are problems.