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Get Specific LAP Test

Authored by Flexcia Dowell

Other

9th - 12th Grade

Used 25+ times

Get Specific LAP Test
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Salespeople provide the most valuable service to customers when they help them

get high interest rates.

 

 

 

buy better products than their neighbors.

try new things.

meet their needs.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Recommending specific products to customers can boost profits by creating

more clearance items.

repeat business.

lower sales commissions.

 

  higher taxes.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Emotional buying decisions are based on

thoughts.

 

  logic.

  feelings.

prices.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of an emotional buying decision:

Buying popsicles because they remind you of fun childhood summers

 

Buying a pair of running shoes because they’re highly rated for trail running

Buying a trash can because it is sturdy enough to withstand the wind

 

Buying a laptop because you need one when you travel for work

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Rational buying decisions are based on

 

emotions.

 

 

peer pressure.

  feelings.

logic.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of a rational buying decision:

 

Buying bicycles for your family so you can spend more time together

 

Buying a video game because you really love playing it

  Buying a new furnace to cut down on energy costs

 

Buying a cupcake to make your little sister smile

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a true statement about customers’ buying decisions:

 

  Buying decisions are often a combination of emotional and rational reasons.

 

Salespeople don’t have the ability to influence buying decisions.

Only business customers use rational reasons for buying.

 

Customers make the buying decision within the first minute of the sales presentation.

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