ORGANIZATIONAL CULTURE

Who influences organizational culture?

• Human resources team

• Every member in the organization

• Upper management

• Entry level employees

Schein established three levels of organizational culture. Which of the following best describes the top part of his pyramid, artifacts?

• worker's sense of identity. attitudes towards higher levels of pyramid, and trust in the organization

• buzzowrds and phrases; rules imposed by the organization

• reactions to social and economic change

• logos, uniforms, rituals, stories, events

How does technology impact culture within an organization?

• Technology is optional in organizations and therefore its impact differs.

• Technology is detrimental to organizational culture

• Technology does not impact organizational culture.

• Technology is constantly changing to adapt to new advancements.

Which of the following is the best way to manage external factors that influence organizational culture?

• Monitor changes, prioritize training, manage relationships.

• Eliminate external factors.

• By focusing on internal factors that influence external factors,

• Train employees understand expectations and adapt to changes.

When conducting an interview for an entry level position, the Human Resources manager asked a number of behavioral based questions in order to gain a better understanding of the candidate’s personality and decision making skills. Which internal factor is the HR manager trying to protect and control?

• Capability Factors

• Leadership Factors

• Employee Factors

• Nature of Business Factors