Marketing - Communication

Ethan wants to share a secret with Abigail, but only if she can respond back! Communication between them is a ____ process.

• 4-way

• 3-way

• 2-way

• 1-way

Haley, Eli, and Alivia are having a lively debate about communication styles. Which form of communication do you think is the most effective?

• Written

• Verbal

• Face-to-face

• Text

Mary is chatting with a customer and wonders if she should use jargon. When is it okay to use jargon?

• with all customers

• with some customers

• with customers who understand the topic/information

• with co-workers and customers who understand the topic

Jacob, Noah, and Gibson are working on a memo for their class project. Which of the following is NOT typically found in a memo?

• Body

• Heading

• Works Cited

• They have all of these

During a class discussion, Ethan says, "Listening isn't important for communication." Do you agree with Ethan?

• True

• False

Lydia, Jaelyn, and Addy are having a debate in class. Addy claims, "We spend more of the day listening than communicating!" Do you agree with Addy?

• True

• False

Maggie and Chaney are working in different companies. What type of document would Maggie send to Chaneys business, rather than keeping it within her own office?

• Report

• Letter

• Memo

• None of these are sent.

Richard and Ricky are working together in their office. They need to send a quick printed message to their team. What type of document should they use?

• Letter

• Memo

• Email

• None of these

Scarlett just sent an email to Abigail about their group project. Which form of written communication is an email most similar to?

• Letter

• Report

• Memo

• Table

During a lively classroom discussion, Francesco, Owen, and Lucas are sharing their thoughts. Why is feedback so important in moments like these?

• It shows if the audience is listening

• It shows if the audience is understanding

• It allows for participation

• All of these are true